Read our feature from Tomorrow’s Cleaning Magazine below:
Get the inside track on the tissue company making a great deal of difference….
2014 looks to be a first class year for esp. With a 25th celebration on the horizon, growth plans have been set out and are well and truly underway.
As a company focussed on continuous improvement, esp have taken the next step in their development journey and are now proudly certified to ISO 9001:2008 Quality and ISO 14001:2004 Environmental Management Standards. By design, each standard ensures the esp customer remains the driving force behind the company, with the spotlight on not only meeting, but exceeding, expectations of service, quality and environmental awareness. One of their long term distributors told us what the company’s ISO certification means to them:
“Pearroc Ltd are very pleased that esp are part of the ISO certification. This ensures quality is consistent, as it has always been, and gives my customers piece of mind that all checks are in place. This will help us moving forwards with contractual or regulatory requirements on tenders”.
By committing to ISO Quality Services and the objectives laid out in both standards, the whole esp team, both management and staff, accept their individual responsibilities for ensuring the systems are followed and understood, in order to aid the continuing development and growth of the company.
With ISO certification under their belts, plans for the company’s new site in Blackmore Park, Malvern are forging ahead with pre planning application to build over 150,000 square feet of factory, warehouse and offices within the 19 acre site. Blackmore Park will consolidate all operations to enable the company to continue servicing their current markets whilst also allowing for future development and expansion into new markets. Investment is already planned for two brand new production lines and development will definitely not stop there, with the overall desire to create a world class converting plant. esp plan to make the offices a fun and vibrant place to work as well as being a great facility for customers and suppliers alike to visit.
In line with the move to Blackmore Park, which will be complete by the end of 2015, esp have launched accelerated growth plans and throughout the start of this financial year they have seen unprecedented sales figures in double digits. Martin Kent, Sales Director for esp, is delighted with the progress and is confident his team of sales animals will make it a record breaking year for the company.
“Whilst we are seeing unprecedented growth as a result of a healthy pipeline, we are also really excited about our ISO qualifications. The reality of ISO for esp is that certification not only gives our existing customers assurance of quality but it also opens doors to us that were previously closed. esp will always push the boundaries of our business and we are experiencing very exciting times as a company. The next three years promise to be exhilarating for both staff and customers alike, with new products, new premises and new targets; it is certainly full steam ahead with the esp train!!”
Ahead of their 25th Anniversary year in 2015, esp have commissioned six brand new trailers with their freight partners White Logistics. The launch of these personalised lorries will mean you will be seeing a whole lot more of esp throughout the UK with the esp train now shipping pallets of paper disposables to their growing network of distributors across the country. As a sign of recognition to their committed team, each trailer bears the name of the longest standing members of esp staff – Paul “Sten”, Arron, Keith “Dobby”, Chris “Cropper”, Dave and Lee. Each lorry also has an individual “serial” number, which is the date each staff member started their employment with esp. With all six now out on the road, a social media campaign has been launched to encourage a bit of (esp) train spotting, with the first person to capture a “selfie” with each trailer being set to receive a great prize. Follow @espenigma on Twitter for more information on how you can get involved.
With so much going on at esp, it’s easy to see why they are setting themselves apart within the paper disposables industry and they are showing no signs of slowing down. The next six months look set to see a number of milestones reached by the company. With their longstanding and established Enigma Brand, flexibility to provide a comprehensive private label package, a refreshing approach to market with a team that is both professional and personable, it’s clear to see esp truly has “a great deal of difference”.